We offer an exclusive email reply service that will bring the consumer back into the conversation. Today businesses receive a large number of emails. The average staff or salesperson is spending limited time replying to emails. Studies show that consumers are requiring a timely response to their email inquiries whether that be email or SMS. You need a full-time staff to handle the daily inflow of emails. This is why you need ERG. We will handle all of your email replies while you handle your day-to-day business duties.